REFUNDS
While cancellations and changes may be undertaken, actioned or in process, while a credit note may be issued, it is NOT a guarantee that payment of refund shall be done unless agreed upon in writing. The same credit note can be utilized by you on the same property or group of property if acceptable by them on future dates or period subject to availability. Any changes in prices / rates to be shall be borne by clients
Refunds shall be done on FULLY paid amounts by suppliers and of which the same amount shall be transferred less any bank or transfer or operational charges.
What CANNOT be refunded?
Any incurred cost on behalf of customer or payments made on behalf of customer by Desert Delight Travel and Tourism Dubai to buy tickets or avail any such services from other business institutes.